To be eligible for a guarantee period of 10-years on the chassis + 2-years manufacturer’s guarantee, you first need to go online and register that your HAPERT trailer is in its new condition and free of any defects and faults, that you have been adequately informed on how to operate the trailer and that you have received the User Manual. You also need to accept the conditions of the guarantee agreement. To complete the extended guarantee, HAPERT needs some additional information from you. Besides filling in your business or personal details, we ask you to specify on the registration at which HAPERT dealer you purchased the trailer and the chassis number of your trailer.
To have the assurance that any guarantee claims you may have will be handled as efficiently as possible, please check the information you filled in carefully before sending the registration form of your trailer.
Registration must take place within 5 working days after delivery / registration of the trailer
Once you have sent all the required information and the registration form, we will send an activation e-mail to the e-mail address provided. Please follow each step in the e-mail to finalise the registration. After completion, we will send you the guarantee certificate for 10-year warranty on the chassis + 2-year manufacturer’s warranty. Note: the extended guarantee is only valid after you receive the certificate.
If you have received the guarantee certificate from us, your trailer has successfully been registered for the 10-year warranty on the chassis + 1-year extra manufacturer's warranty. It is important that you have your trailer serviced every year by your HAPERT dealer. Only then the guarantee will remain valid. After every service, the HAPERT dealer registers this in our system, so that your guarantee remains valid. View our WARRANTY TERMS for all conditions.
Whether you own a business or you buy your trailer privately, you want to be able to rely on your trailer's safety every day. So don't wait any longer and extend your warranty today by registering your HAPERT trailer below. It's better to be safe than sorry, right?